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We love to hear from our patients regarding any questions, concerns or comments they may have. We’ve come up with a list of questions we receive regularly. If you have a question not answered here, please feel free to contact us.
How does the doctor keep up-to-date on all of the current techniques and materials?
Dr. Kitzmiller keeps tabs on recent research and development in the dental industry by subscribing to the latest industry journals. Him and his staff also take time on a regular basis for continuing education. As a team, and as individuals, our office makes it our responsibility to stay updated and be familiar with the latest techniques and materials available.
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Do you accept referrals?
Your referrals are our best compliments! We gladly accept referrals from other dental offices as well as from recommendations by our patients to their family and friends.
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What do I do if I have an emergency when the office is closed?
In case of a dental emergency, feel free to contact our office voice mail and let us know the nature of your condition. We will return your call as soon as possible, give you helpful information over the phone, and then determine if you need to be seen immediately.
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I have a temporary crown in my mouth. What happens if it comes off or breaks?
If your temporary crown comes off or breaks, carefully wrap up the piece(s) and place it into a protective container. Call our Milford office to schedule an appointment for Dr. Kitzmiller to re-apply it as soon as possible. Do NOT attempt to re-glue the crown or crown pieces back into position.
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What different payment options do you provide?
We accept cash, personal checks and all major credit cards such as Visa, MasterCard, American Express and Discover. Your insurance plan co-pay is due at the time of your visit, but we can bill deductible payments over a period of time according to your particular situation. Please let us know ahead of time if you desire to pay in installments so we can structure an appropriate plan for you.
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How can I ask the Doctor questions directly?
We encourage our patients to have open, direct communication with Dr. Kitzmiller. He is available daily to answer your questions either via e-mail or voice mail. Depending on office traffic and the complexity of your questions, he strives to respond to you within 24 hours.
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What precautions do you take to ensure patient safety?
Our dental team is well trained in state-of-the-art sanitation techniques designed to ensure the safety of our patients. We go beyond wearing gloves and facemasks to prevent passing germs, and have a specialized sanitation center, along with a water filtration system guaranteeing a fresh water source for each patient.
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What makes you different than any other dental practice I can visit?
When you become a patient of our practice, we think of you as more than just another set of teeth to clean and fix. Our goal is to help you obtain and then maintain the best possible oral health. We take time to understand your dental history and evaluate the best options for your particular dental needs. We also help you understand the whys and wherefores of preventive care through thorough patient education.
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Crowns, veneers, onlays, inlays and partials…where can I learn more about these procedures?
Our Web site is designed to help you learn about the various restorative and cosmetic techniques we offer. Simply click on the Patient Library link to select a dental article from the listing provided. If you desire even more information about a larger variety of topics, click here to visit the American Dental Association Web site.
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I want my front teeth to look better, but I do not want to wear braces. What would you recommend?
Dr. Kitzmiller has numerous ways of improving the look of your front teeth without the use of unsightly braces. For slightly crooked or unevenly worn teeth, a bit of reshaping, along with porcelain veneers may be sufficient to give them a bright, uniform look. In some cases, it might be necessary to attach ‘invisible’ braces behind the front teeth. We will gladly talk with you further about the option that best suits your individual situation.
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