FAQs

Answers to Your Questions

We love to hear questions, concerns, or comments from patients. This list of questions includes many popular topics. If you have a question not answered here, please feel free to contact us.

How does the doctor keep up-to-date on all of the current techniques and materials?

Both Drs. Kitzmiller keep tabs on recent research and developments in the dental industry by subscribing to the latest industry journals. Along with our team, they also regularly take time for continuing education. As a team as well as individuals, we make it our responsibility to stay updated and be familiar with the latest techniques and materials.

Do you accept referrals?

Your referrals are our best compliments! We gladly accept referrals from other dental offices as well as our patients.

What do I do if I have an emergency when the office is closed?

In case of a dental emergency, feel free to contact our dental office voicemail and let us know the nature of your condition. We will return your call as soon as possible, give you helpful information over the phone, and then determine if you need to be seen immediately.

I have a temporary crown in my mouth. What happens if it comes off or breaks?

If your temporary crown comes off or breaks, carefully wrap up the piece(s) and place it into a protective container. Call our Milford dental office to schedule an appointment for Dr. Kitzmiller to re-apply it as soon as possible. Do NOT attempt to re-glue the crown or crown pieces back into position.

What payment options do you provide?

We accept cash, personal checks, and credit cards, including Visa, MasterCard, American Express, and Discover. Your insurance plan copay is due at the time of your visit, but we can bill deductible payments over time according to your particular situation. Please let us know ahead of time if you desire to pay in installments so that we can structure an appropriate plan for you.

Care Credit and Lending Club offer third party payment plans, including 12 months interest-free. These plans allow us to make your treatment affordable.

How can I ask the doctor questions directly?

We encourage our patients to have open, direct communication with their dentists. They are available daily to answer your questions either via e-mail or voicemail. Depending on office traffic and the complexity of your questions, they strive to respond within 24 hours.

What precautions do you take to ensure patient safety?

Our dental team is well trained in state-of-the-art sanitation techniques designed to ensure the safety of our patients. We go beyond wearing gloves and facemasks to prevent passing germs, and have a specialized sanitation center, along with a water filtration system that guarantees a fresh water source for each patient.

What makes you different than any other dental practice I can visit?

Our dental team is well trained in state-of-the-art sanitation techniques designed to ensure the safety of our patients. We go beyond wearing gloves and facemasks to prevent passing germs by providing a specialized sanitation center and a water filtration system that guarantees a fresh water source for each patient.

Crowns, veneers, onlays, inlays and partials…where can I learn more about these procedures?

Our Services page is designed to help you learn about the various restorative and cosmetic techniques we offer. You can also access Patient Resources and select a dental article from the listings provided. If you desire even more information about a larger variety of topics, visit the American Dental Association.

I want my front teeth to look better, but I do not want to wear braces. What would you recommend?

Dr. Kitzmiller has numerous ways of improving the look of your front teeth without the use of unsightly braces. For slightly crooked or unevenly worn teeth, a bit of reshaping, along with porcelain veneers, may be sufficient to give them a bright, uniform look. In some cases, Invisalign® clear braces may deliver the straighter smile you desire. Call to schedule a consultation, and we’ll be glad to discuss the option that best suits your individual situation.

Snoring and sleep apnea…do you have solutions to help me with these issues?

Our Sleep Apnea and Snoring sections have answers to all of these questions, including those about Oral Appliance Therapy, an effective and comfortable alternative to Continuous Positive Airway Pressure (CPAP).